The Kona Ice Truck is here!!!You’ll find it Daily at Ke’olu from 11 am – 1 pm. (Excluding 12/21, 12/25, & 12/28).Come and enjoy a delicious shave ice.Aloha Hualalai Club Member, As we celebrate the re-opening of the Trading Company it is clear that there has been a mis-step on our part in communicating how we want to have members, guests and employees enjoy this outlet going forward. The Trading Company is the only Food & Beverage outlet on the resort where employees enjoy access. In the past, we have received a lot of negative feedback about the wait times for the coffee company. As we considered the new operating guide lines we wanted to improve this. As you can imagine, reopening an outlet always entails a steep learning curve for the employees involved. The team has to learn new routines and systems. Our hope was that the new Trading Company would be more attractive and therefore busier too. Our single minded focus was on the experience for our members and guests as well as the Trading Company employees to be successful and proud of their new outlet. Given these factors, our thought was to restrict access to the Trading Company for employees. Once we communicated this we quickly received feedback from some managers that was helpful to understanding the sense of community that the Trading Company holds at Hualalai. Last week we announced to our management team that we would review the usage guidelines for the Trading Company for our employees and that we wanted to allow for some time to better understand the customer flow patterns. A great deal of thought went into this and as the vast majority of users come during the morning hours for coffee we have added a new fully automated coffee machine to our employee cafeteria to provide coffee drinks to our employees, but we clearly overlooked the social aspect with our membership. The food and beverage offerings at Trading Company have also changed quite significantly and some of the items consumed by our contractors in the past are not available any longer, so we have arranged for a food truck to to provide daily lunch options for our construction teams on property. Based on your feedback we will reopen the Trading Company to our employees immediately, but considering we are entering as of next Tuesday one of the busiest times of the year with almost 2000 guests on property we will restrict access during the Festive season and evaluate in January how we can accommodate our employees based on business volume throughout the day. I hope this helps to clarify our intent. Florian This Sunday a few of us tried Chef Joseph’s Sunday Brunch. It seems to be getting better and better. There is a lovely buffet of fruits and tasty breads, sweets and quiche. Help yourself, sip some champagne, juice or a latte’. And then you order from the menu, a main course that came quickly and cooked perfectly. All for a reduced price of $35 each. According to Chef Joseph, Ke ‘Olu is open this Sunday to Members and their guests for Brunch from 10:00 AM to 1:00Pm. The cost of the brunch has been reduced to $35. Last night members gathered for a pizza party at the Beach House where drinks and dinner were on the house. Then we all gathered on the Hualalai Practice Range to enjoy the Keith Urban concert. It was followed by a fabulous display of fireworks. Thus terminated the annual gathering of Cisco employees to the Four Seasons and those members who were here to partake in a small part of it.
Thanks to Cindy Masin for the fireworks video
Many members have expressed concern about the condition of the Waiakauhi Fishpond, the pond next to the Residents’ Beach House. David Chai, head of Natural Resources, spent time with me explaining what’s going on with the pond. Waiakauhi Fishpond is an historic pond, which was used for keeping and raising fish for many decades. Originally, some Hawaiian Kupuna (elders) recall walls and gates were installed to make sure baby fish could enter the pond through a walled channel and sluice gate. Once in the pond they would grow large eating pond algae and couldn’t escape back through the gate to the sea. Those channel walls and gate were no longer around when Hualalai took over the property. The pond is 10 parts per thousand saline. Saline swimming pools are about 3-4 parts salt and the ocean is 34 parts per thousand of saline. Through tidal action, water moves within the pond, through the porous lava back to the sea. During the tsunami in 2011 the waves broke the pathway and flushed into the ponds depositing enormous amounts of sand as well as taking most of the fish from the pond when the waves receded. Three days after the tsunami sand built up and blocked the flow of water into the pond. The pond, which was once waist to head deep throughout was now knee deep. Thus, its drainage was reduced drastically. Furthermore, the Awa fish, which were and still are the major algae eaters, were gone and no longer available from a government hatchery to restock the pond There was discussion about replacing the old wall channel into the pond to allow water to flow back and forth from the sea, but everyone thought it would take forever to get the permits and there was a good chance the State would not allow it ever to be built. So, the only thing that could be done is to start again trying to balance the pond as best as possible for long-term stability. Keeping in mind that the Algae nearly doubles in mass every 24 hours, David and his crew have been working on this problem since the beginning. The best way to keep the algae down is to stock the pond with Awa fish. Awa eat algae. The problem is that it is very difficult to get Awa fish. You can’t get baby Awa fish from the ocean; it’s too difficult. So you need to farm the fish. The only sources for Broodstock Awa right now are the ponds of Kona Village and Mauna Lani. They only spawn in the summer and they have to be at least 10 years old and about 20 pounds in order to spawn. Dave and his Natural Resources team have just a few months to help the Awa spawn. They have to hand capture the fish, sedate them and inject them with hormones. Then, hope that the male fish will fertilize the spawn with perfect timing. The NR Team along with a private commercial fish hatchery has been attempting this procedure every summer since 2012. Dave hopes that by the end of 2016 he will have enough Awa to stabilize the pond. Another fish that will help stabilize the pond are tilapia. During the tsunami, the waves brought in tilapia. Tilapia fish do eat algae and they are gaining in population and will help the Awa stabilize the ponds too hopefully by the end of 2016. We currently have about a 1,000 tilapia but we need 10’s of thousands to have an effect. Meanwhile Dave currently has two full time crew-members who work on the pond only. Probiotic bacteria and an organic algaecide are added to pond on a regular basis to keep algae and odors down. The algae removed from the pond are given to organic farmers upcountry, who are happy to use it as fertilizer. Mike Sack |